TAMBORINE Mountain residents say the council-organised Main Street town revitalisation project is a failure.
They say it has taken car parks away from businesses, traders have gone broke and public consultation was a farce.
They believe Beaudesert residents should be concerned given the Scenic Rim Regional Council also plans a makeover for the Beaudesert township.
Resident Julie Wilkinson said the undercover areas had been virtually deserted since they were opened in 2018 and no toilet or disabled access had been installed as requested.
"It looks nothing like the pictures we were shown when they were doing the consultations," she said.
"We never got the results of the consultations and I am putting in a right to information with council to try and find those.
"I have repeatedly asked but were only ever told that everyone was in favour and that wasn't true because I know that I was against and everyone I spoke to was against.
"The consultation program was a farce and people had put in really good alternative plans."
Mayor Greg Christensen said most feedback received during the planning stage had been in favour of the upgrade and the response since its opening had been overwhelmingly positive.
"I am not sure it alone has increased the number (of visitors), but it has made the quality of the experience much better and people stay for longer," he said.
"It means that where people have that extra space, they are inclined to purchase lunch and eat it there.
"It has created an embracing space rather than a hostile space."
Ms Wilkinson said the main shelter had taken away five parking spots.
She said it had hampered businesses, with visitors to the area having to drive up and down Main Street for long periods of time to find a free park.
More than 500 people had signed Ms Wilkinson's petition against the project.
"When we have all the people coming up to the mountain on the weekend, we find all the parks and picnic areas are full with people siting under the trees and enjoying nature," she said.
"We see all the car parks full in front of the cafes and the bakery but no one is using these structures and that was the guarantee we were given.
"We were told it was going to be a vibrant and active town and it would bring people to the area and create more business.
"But four businesses have closed since it was opened, so it is not doing what was promised."
Cr Christensen said the Main Street revitalisation was a stage one project and further upgrades were planned for other parts of the street.
He said foot traffic was the way to revive town centres.
"This major piece in Beaudesert is about creating an attractive space for people to get out of cars and enjoy," Cr Christensen said.
"It is a bad thing when cars go into shops. We want people to get out of cars and go into shops.
"We want somewhere that is interesting enough for people to stop and want to spend time."
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